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Privacy Policy

Last updated: January 15, 2025

JinnSight ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

Information you provide

  • Account information: Email address and password when you create an account
  • Business information: Your business description, ideal customer profile, and sales criteria that you enter to generate prospects
  • Payment information: Billing details processed securely through our payment provider (we do not store full credit card numbers)
  • Communications: Any messages you send us via email or support channels

Information collected automatically

  • Usage data: How you interact with our service, including searches performed, prospects viewed, and features used
  • Device information: Browser type, operating system, and device identifiers
  • Log data: IP address, access times, and referring URLs

2. How We Use Your Information

We use the information we collect to:

  • Provide and operate the JinnSight service
  • Generate relevant prospects based on your business profile
  • Process payments and manage your subscription
  • Send service-related communications (account confirmations, billing notices, security alerts)
  • Improve and develop new features
  • Respond to your questions and support requests
  • Detect and prevent fraud or abuse

We do not sell your personal information. We do not use your business information to market to you or share it with third parties for their marketing purposes.

3. Prospect Data

JinnSight provides prospect information (company details, contact information, buying signals) compiled from publicly available sources. This data is provided to help you identify potential customers.

We do not collect personal information directly from the individuals whose contact details appear in prospect profiles. If you are an individual whose information appears in our service and wish to request removal, please contact us at privacy@jinnsight.com.

4. Information Sharing

We share your information only in these circumstances:

  • Service providers: We use third-party services for payment processing, hosting, and analytics. These providers only access data necessary to perform their functions and are obligated to protect it.
  • Legal requirements: We may disclose information if required by law, court order, or government request.
  • Business transfers: If JinnSight is acquired or merged, your information may be transferred as part of that transaction.
  • With your consent: We may share information when you explicitly authorize us to do so.

5. Third-Party Services

We use the following third-party services:

6. Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use our service.

Types of cookies we use:

  • Essential cookies: Required for the service to function (authentication, security)
  • Analytics cookies: Help us understand usage patterns to improve the service

You can control cookies through your browser settings, but disabling essential cookies may prevent you from using the service.

7. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or accounting purposes.

Usage logs and analytics data are retained in anonymized form for up to 24 months.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (HTTPS) and at rest
  • Secure password hashing
  • Regular security assessments
  • Limited employee access to personal data

No system is perfectly secure. If you believe your account has been compromised, please contact us immediately.

9. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate information
  • Deletion: Request that we delete your personal information
  • Portability: Request your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at privacy@jinnsight.com. We will respond within 30 days.

10. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. You have the right to know what personal information we collect and how it is used, to request deletion, and to opt out of any "sale" of personal information.

JinnSight does not sell personal information as defined by the CCPA.

11. International Users

JinnSight is based in the United States. If you access our service from outside the US, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

12. Children's Privacy

JinnSight is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website at least 30 days before the changes take effect.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@jinnsight.com